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If you have recently stopped with us, we would love to hear your thoughts. Plus, leave us feedback and you will be in with a chance of winning a £100 Welcome Break voucher!

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If you need help from our Customer Service team or simply have a general enquiry, fill in our Customer Service form and our team will respond as quickly as possible.

Our Customer Service inbox is monitored from Monday to Friday, 10am to 4pm, excluding bank holidays. Please be aware that it may take up to 5 business days to receive a response.

For press and media enquiries, please email: welcomebreak@stripecommunications.com

Please note, the Press Office can only assist with media enquiries and no other queries can be responded to.

Permission to use Welcome Break as a location for filming and/or photography is granted subject to certain conditions and we consider each location request on an individual basis. Location fees apply. Please allow seven working days notice for approval requests.

For Customer enquiries, please send us an email via our web form.

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